Question 1

What is the difference between Static and Dynamic QR codes?

Accepted Answer

Static QR codes encode data directly into the pattern and cannot be changed once created. Dynamic QR codes use a short URL redirect, allowing you to change the destination anytime and track scan analytics.

Question 2

Do your QR codes expire?

Accepted Answer

Static QR codes never expire because the data is embedded in the code itself. Dynamic QR codes work as long as your account is active.

Question 3

Can I customize the design of my QR code?

Accepted Answer

Yes! You can change the colors, add your logo, and even change the shape of the "eyes" (corner markers) to match your brand identity.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) via our secure payment processor, Stripe.

Question 5

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your dashboard. You will retain access to Pro features until the end of your current billing period.

Question 6

Do you offer refunds?

Accepted Answer

We offer a 14-day money-back guarantee for all new subscriptions. If you're not satisfied, contact support within 14 days for a full refund.

How can we help you?

General & Technical

Billing & Subscription

Still need help?

Contact our Support Team